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FAQ for IEEE Power and Energy Library
1. What is IEEE Power and Energy Library?
2. Who can subscribe?
3. How do I access my subscription?
4. Does the level of IEEE Power and Energy Library I buy have any effect on the features of the product?
5. Do I have access to a full search of the IEEE Xplore database?
6. Is there a time limit for using up my documents?
7. How do I access my file cabinet?
8. Can I still use the file cabinet after I have reached my download limit?
9. Does IEEE offer support to help teach my workgroup about IEEE Power and Energy Library?
10. Who do I contact for technical assistance?

1. What is IEEE Power and Energy Library?

IEEE Power and Energy Library is an online subscription providing businesses instant access to the full text of all IEEE journals, magazines, and conference proceedings from 1988, and select content back to 1893. It also provides access to 5 applied physics journals published by the AIP/AVS. The subscription is designed for corporate and governmental organizations working in the power and energy fields. IEEE Power and Energy Library allows users to limit browse or search results to the power and energy related publications published by the following IEEE Societies:

  • IEEE Industry Applications Society
  • IEEE Power Electronics Society
  • IEEE Power Engineering Society

Subscribers can view, print, and file documents to their workgroup's electronic file cabinet for easy collaboration. There are four access levels to choose from, based on how often you need IEEE research:

  • Level 1 - 150 article downloads for US$2,995
  • Level 2 - 350 article downloads for US$4,995
  • Level 3 - 800 article downloads for US$9,995
  • Level 4 - 1,750 article downloads for US$17,495

Note: IEEE Standards and IET articles are not included.

For more information, visit http://www.ieee.org/go/powerlibrary.

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2. Who can subscribe?

Any business organization may subscribe to IEEE Power and Energy Library. However, it is intended for the power and energy industry and businesses or workgroups with light to moderate demand for shared content for project work.

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3. How do I access my subscription?

Access to IEEE Power and Energy Library is granted by either IP address range, our preferred method of authentication, or username/password.

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4. Does the level of IEEE Power and Energy Library I buy have any effect on the features of the product?

All IEEE Power and Energy Library subscribers receive the same features and benefits. There is no difference in features or service between purchase levels.

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5. Do I have access to a full search of the IEEE Xplore database?

As a purchaser of an IEEE online product, you are entitled to the full search capabilities offered by IEEE Xplore.

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6. Is there a time limit for using up my documents?

Subscribers will have 12 months to use their downloads. Unused downloads will be forfeited at the end of the 12 months. Details may be found in the IEEE Power and Energy Library product license.

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7. How do I access my file cabinet?

A link to your organization's shared file cabinet appears on each page in IEEE Xplore once you authenticate as an IEEE Power and Energy Library user.

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8. Can I still use the file cabinet after I have reached my download limit?

All documents downloaded to the file cabinet will be accessible for a minimum of 12 months from the subscription start date. In order to maintain the file cabinet beyond the 12 months, a renewal of IEEE Power and Energy Library is required.

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9. Does IEEE offer support to help teach my workgroup about IEEE Power and Energy Library?

Free training materials and awareness building posters/flyers will be available to help promote the product to your workgroups.

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10. Who do I contact for technical assistance?

First, select the context-sensitive Help and other online resources. If you need additional assistance, complete the online Technical Support Form to contact Customer Service.

Email: onlinesupport@ieee.org
Phone: +1 732 981 0060 (Worldwide)
  +1 800 701 4333 (U.S. and Canada)
Fax: +1 732 981 9667
Mail: IEEE Customer Service
445 Hoes Lane
Piscataway, NJ 08854-1331,USA

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