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FAQ for IEEE Members
1. What must I do to access my IEEE member subscriptions?
2. What access rights do I have?
3. I forgot my password. How do I get another one?
4. My company or university has an IEEE online subscription. Can I still access my IEEE member subscriptions?
5. Who do I contact for technical assistance?
1. What must I do to access my IEEE member subscriptions?

IEEE members must log in with their IEEE Web Account username and password. It is the same account used to renew your IEEE membership online. If you do not have an IEEE Web Account, go to IEEE Web Accounts to establish an account. If you have any questions, contact IEEE Member Services.

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2. What access rights do I have?

All IEEE members have access to IEEE Spectrum Magazine issues from 1988 forward. Each individual IEEE Society determines access to other member subscriptions. Select Access Information at the top of any IEEE Xplore page to see details of your online access rights.

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3. I forgot my password. How do I get another one?

To obtain your existing password or to establish a new password, go to IEEE Web Accounts. Remember that your username and password are case sensitive.

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4. My company or university has an online subscription. Can I still access my IEEE member subscriptions?

Yes. Select Login at the top of any IEEE Xplore page and enter your IEEE Web Account username and password to access your IEEE member subscriptions.

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5. Who do I contact for technical assistance?

First, select the context-sensitive Help and other online resources. If you need additional assistance, complete the online Technical Support Form to contact IEEE Member Services.

Phone: +1 732 981 0060 (Worldwide)
  +1 800 678 4333 (U.S. and Canada)
Fax: +1 732 562 6380
Mail: IEEE Member Services
445 Hoes Lane
Piscataway, NJ 08854-1331,USA

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